FAQ: Mutant Chronicles 3rd Ed. RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why are there there two sets of shipping add ons? If you are choosing split shipping select one Shipping Add On for your first shipment, and the second Shipping Add On for your next shipment. Remember you can work out the cost of single or split shipments using our Pledge Calculator: http://acpledgecal.biz.ly.istemp.com/MCPM/MCPCalc.htm

I want to upgrade my pledge, what do I do? Email [email protected] and we can swap the pledge, just let us know which one you’d like to upgrade to, then once it’s changed Backerkit will ask you to pay the difference

I want to add a second or third pledge for a friend, how do I do that? There are Pledges listed as Add Ons, just select the ones you want and add them to your shopping basket.

I added a second pledge for a friend in the Kickstarter how do I ensure they get their pledge separately Please email [email protected] and we will break out the pledge to a new account for you.

What Exactly included in the Pledges? Please check the actual Kickstarter page for more details. https://www.kickstarter.com/projects/modiphius/mutant-chronicles-3rd-ed-rpg

What other stretch goals have been unlocked since the Kickstarter closed? Check the Modiphius website here to see where we have reached: http://www.modiphius.com/mutant-chronicles.html

My friend wants to join in how do they do this? Get them to email [email protected] and we’ll look after them!

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: September 2014

Last Updated At: 08/01/14 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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